Your THOMAS SABO jewellery comes with a 2-year warranty covering material defects and production faults from your date of purchase. The prerequisite is that you, as the consumer, have purchased the jewellery at a THOMAS SABO-owned sales outlet or at the THOMAS SABO Online Shop. The Warranty provider is Nicematch (M) Sdn Bhd, No.33-1&2, Jalan SL 1/3 Bandar Sungai Long, 43000, Kajang, Selangor.

We will repair your THOMAS SABO jewellery within this 2-year warranty period following the date of purchase free of charge. If a repair is not possible or the repair deemed too expensive, we will exchange the jewellery against jewellery of equal value free of charge. The warranty lapses in the event of incorrect use, third-party repairs and careless handling and the warranty does not cover wear-and-tear, wear parts such as leather straps and satin ribbons, abuse or if the jewellery is damaged, for example during an accident. Please note the special Care instructions for THOMAS SABO jewellery.

This guarantee does not replace or limit legal warranties in accordance with the valid laws of the respective country.

You can send the defective jewellery back to our Office by post:

Nicematch (M) Sdn Bhd
Customer Service
No.33-1&2, Jalan SL 1/3
Bandar Sungai Long,
43000 Kajang, Selangor

Email: tsabo.malaysia@nicematch.com.my

For your own security, we would like to point out that defective jewellery should be returned to us by registered mail or as a parcel with return receipt. We are unable to assume liability for damage, loss or theft during transport.

TTHOMAS SABO watches have a 2-years warranty from the day of purchase covering material defects and manufacturing faults. The prerequisite for this is that you, as the consumer, at the THOMAS SABO Online Shop. This guarantee is issued by Nicematch (M) Sdn Bhd, No.33-1&2, Jalan SL 1/3, Bandar Sungai Long, 43000 Kajang, Selangor.

To take advantage of this, please present the International Guarantee Certificate – dated, signed and stamped by a THOMAS SABO Shop. Please keep this Certificate in a safe place. This guarantee is only valid if batteries approved by THOMAS SABO have been used. Your watch is equipped with a quartz movement.

This guarantee is invalidated in the case of inappropriate usage, non-THOMAS SABO repairs, careless handling, wear, damage caused by normal usage (e.g. scratched glas), abuse or damage (e.g. as the result of an accident). Wearing parts such as straps, bracelets and batteries are not included in this warranty. Please note the special care instructions for THOMAS SABO watches.
This guarantee does not replace or limit legal warranties in accordance with the valid laws of the respective country.

To take advantage of our warranty service, you can return the defective watch to any THOMAS SABO-owned sales outlet within this two-year guarantee period. Please also provide your receipt and the International Guarantee Certificate. You can, of course, also send the defective watch back to our Office in Malaysia by post.

Nicematch (M) Sdn Bhd
Customer Service
No.33-1&2, Jalan SL 1/3
Bandar Sungai Long,
43000 Kajang, Selangor

Email: tsabo.malaysia@nicematch.com.my

For your own security, we would like to point out that a defective watch should be returned to us by registered mail or as a parcel with return receipt. We are unable to assume liability for damage, loss or theft during transport.